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Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2631
Experience:  A+ MCSE with over 12 years experience.
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When receiving mail I'm getting this error message. I have

Customer Question

When receiving mail I'm getting this error message. I have read instructions online about how to fix this, but I can not remember the password ***** used for hotmail. Can you help please?
Unable to send or receive messages for the Hotmail (gorman_billy69) account.
Server Error: 3219
Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8DE00005
Submitted: 9 months ago.
Category: Computer
Expert:  Byron replied 9 months ago.

Hi. My name is***** you for your question.

May I have the last 4 digits of your phone number ending in 18.

I will have a password ***** code sent to you via SMS text message.

Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2631
Experience: A+ MCSE with over 12 years experience.
Byron and 2 other Computer Specialists are ready to help you
Customer: replied 9 months ago.
0318
Expert:  Byron replied 9 months ago.

Thank you. The code was just sent. Please send it to me as soon as you receive it

as it's time sensitive and expires if not used.

Customer: replied 9 months ago.
I got the reset code, what do I do now?
Expert:  Byron replied 9 months ago.

Send me the code. I need the numbers.

Customer: replied 9 months ago.
Expert:  Byron replied 9 months ago.

Thank you. Your new password *****: ##alpha88

and has been verified.

Customer: replied 9 months ago.
ok, can you fix my email remotely?
Expert:  Byron replied 9 months ago.

Give me a minute or two to send a connection link.

Customer: replied 9 months ago.
ok
Expert:  Byron replied 9 months ago.

Thank you. From your computer, please click the link below (after reading this). On the new page, click the green I Agree button and the connection download will begin. When the file has downloaded (Elsinore.ScreenConnect.Client) select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.

http://www.justanswer.com/remotedesktop/join.aspx?Session=6b96db52-906c-4ba7-8d2b-b3963397efb3

Expert:  Byron replied 9 months ago.

Here's a page with the customer service numbers: http://ww2.justanswer.com/phone

They should be able to send you some sort of statement.

Customer: replied 9 months ago.
The message could not be sent because the server rejected the sender's email address. The sender's email address was '*****@******.***'.Subject 'Read: '
Server Error: 530
Server Response: 530 5.7.0 Must issue a STARTTLS command first
Server: 'smtp-mail.outlook.com'
Windows Live Mail Error ID: 0x800CCC78
Protocol: SMTP
Port: 25
Secure(SSL): No
Customer: replied 9 months ago.
Getting this message today even though I did receive mail on [email protected] today
Expert:  Byron replied 9 months ago.
Expert:  Byron replied 9 months ago.

From your computer, please click the link below (after reading this). On the new page, click the green I Agree button and the connection download will begin. When the file has downloaded (Elsinore.ScreenConnect.Client) select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.

http://www.justanswer.com/remotedesktop/join.aspx?Session=4475968a-6903-4209-80e4-31db4ac200ef

Expert:  Byron replied 9 months ago.

Hi Billy. I've got a solution for this that's permanent. Let me know when you're available.

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