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Jess M.
Jess M., Computer Support Specialist
Category: Computer
Satisfied Customers: 6960
Experience:  Computer Hardware & Software Specialist - 10yrs Exp, Web Designer & Developer
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I cannot get my emails in or out

Resolved Question:

I cannot get my emails in or out
Submitted: 1 year ago.
Category: Computer
Expert:  Jess M. replied 1 year ago.

Hi Margaret, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. May I know your problem email account?

Also, are you using an email program like Outlook Express? MS Outlook 2010?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 1 year ago.
all I know is that I am with hotmail
Expert:  Jess M. replied 1 year ago.

Thank you for writing with that information. Can I remotely access your computer so that I can directly check and fix the problem while you watch?

Remote access (Secure Remote Assistance) is an optional additional service offer with a minimal one-time flat fee regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.
Please let me know if you want this remote option.
Best regards,
Jess

Jess M., Computer Support Specialist
Category: Computer
Satisfied Customers: 6960
Experience: Computer Hardware & Software Specialist - 10yrs Exp, Web Designer & Developer
Jess M. and other Computer Specialists are ready to help you
Expert:  Kamil Anwar replied 1 year ago.

Please click the link below and run/open the downloaded program

https://secure.logmeinrescue.com/R?i=2&Code=634792