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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 164
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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We connected with Byron tech support specialist yesterday we

Customer Question

we connected with Byron tech support specialist yesterday we are still can not send or receive emails the computer tells us we are not connected to 1map _mail .outlook .com Byron told us it was fixed can you please help very frustrated
Submitted: 11 months ago.
Category: Computer
Expert:  Byron replied 11 months ago.

Hi Jane. Let's connect again.

From your computer, please click the link below (after reading this). On the page that opens after you click the link below, click the green I Agree button toward the bottom of the page, and the connection download will begin. When the file has downloaded (Elsinore.ScreenConnect.Client) select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.

http://www.justanswer.com/remotedesktop/join.aspx?Session=b2778481-ef9d-46b4-a8dd-887ac836c928