How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5264
Experience:  I have been in the IT field for the past 8 years. I also worked as a system admin for a construction company for 3 years.
50152684
Type Your Computer Question Here...
John is online now

I am receiving an error message (Below) on my email account

Resolved Question:

Hi I am receiving an error message (Below) on my email account - cant receive or send. I have been on to my service provider who could not help ?
Task '*****@******.*** - Receiving' reported error (0x800CCC90) : 'Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: -ERR [IN-USE] Couldn't open INBOX: Internal error occurred. Refer to server log for more information. [2016-08-17 13:57:35]'
Any help would be much appreciated
Submitted: 11 months ago.
Category: Computer
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  John replied 11 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today.

Are you having this issue on outlook email application ?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 11 months ago.

Please answer my above questions so that i can help you better.

Sincerely,
John

Note: - Please reply using the box below.

John and 2 other Computer Specialists are ready to help you
Customer: replied 11 months ago.
I am using Microsoft outlook for email and I think its Windows Vista
Expert:  John replied 11 months ago.

To do remote support please click on this link http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=f272c33d-2bbb-400e-b419-71a567508baa that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. If it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.

Customer: replied 11 months ago.
Thank you John - problem is now resolved - regards Theresa

Related Computer Questions