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Could you please answer the following Which email service is configured in outlook let me know the part after @ in your email id for example @ yahoo.com?
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?
When did this outlook hanging issue started ?
Its a windows PC am i correct ?
OK only the outlook that application that hangs not the entire windows am i correct
Does this hanging happens immediately after you open outlook or when you try to open a email or send a new email?
OK may I remote access to your PC and check the issue you are facing directly. It’s secure and also you can see what all I am doing in the PC. Let me know so that I can give you the link to do that.
Not now let me fix the issue first then we go with clicking on that
To do remote support please click on this link http://www.justanswer.com/remotedesktop/join.aspx?Session=40971dd8-bb90-4d65-afe7-09eb047d3cfa that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. If it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.
Connected and checking the issue now.