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Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11968
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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Windows 10 is blocking autorun.exe on CD/DVD Drive

Resolved Question:

Windows 10 is blocking autorun.exe on CD/DVD Drive
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for your question. My name is ***** ***** I'll be assisting you today.

Just to clarify, does this happen for any CD/DVD you insert into your disk drive?

May I set up a quick remote session to troubleshoot the issue with you now?

Please reply back to me using the box below.

Bryan and 3 other Computer Specialists are ready to help you
Expert:  Bryan replied 1 year ago.

Thank you; let's get started with the remote session now. Please open up the following link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=767d2a5d-c3f2-45e9-96a9-675df46287b2

On the page that opens up, click on "I Agree".

Follow the on-screen prompts to download and OPEN/RUN the "Elsinore Screen Connect" remote file, and we will be connected.