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Hi, thanks for using JustAnswer.com I am Cris.
Can you tell what tablet you have?
Please can you tell me what tablet you have? Do you have an ipad
Unfortunately I cannot remote into your tablet.
However I can continue to assist you if you provide me the make and model of the tablet?
I have accepted your remote-assistance request, because Cris currently is currently not available to do it. To start the remote connection, please download AnyDesk at:
...start it (double click on the "AnyDesk.exe") and reply to me with the 9-digits number which is displayed in the AnyDesk window.
Then I can connect to your computer and you just have to click on "Accept" once you see my incoming connection (AnyDesk will notify you when this happens).
If you have problems or questions with the setup of AnyDesk, please just let me know and I would be happy to help you.
Thank you very much and best regards,