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John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5256
Experience:  I have been in the IT field for the past 8 years. I also worked as a system admin for a construction company for 3 years.
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My e-mail has stopped syncing error code ox85050041

Resolved Question:

my e-mail has stopped syncing error code ox85050041
Submitted: 10 months ago.
Category: Computer
Expert:  John replied 10 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 10 months ago.

To understand the issue more clearly could you please provide more details like

1.Are you seeing this issue on your Microsoft outlook email program,if so which email service is showing this error message let me know the part after @ in your email id for example @ yahoo.com?

2.Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?

Sincerely,
John

Note: - Please reply using the box below.

Customer: replied 10 months ago.
windows 10
google
Expert:  John replied 10 months ago.

OK so you are seeing this error on outlook email program am i correct ?

Customer: replied 10 months ago.
Expert:  John replied 10 months ago.

Are you able to access your gmail account using web browser ?

Customer: replied 10 months ago.
I do not know what this is
Customer: replied 10 months ago.
do you want to connect remotely?
Expert:  John replied 10 months ago.

That will be better in this case,May i send you a remote support offer to check the issue directly on the PC.It’s secure and also you can see what all I am doing in the PC. Let me know.

John and other Computer Specialists are ready to help you
Expert:  John replied 10 months ago.

Thank you.

To do remote support please click on this link http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=dddeed89-25db-4f0f-80f9-8ab04c846f44 that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. If it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.

Expert:  John replied 10 months ago.

It seems i got disconnected from remote session or is the screen frozen now?

Expert:  John replied 10 months ago.

Connected and working on the issue.

Customer: replied 10 months ago.
thank you for your help. without john sorting me out i don't know what i would have done