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Hi Peddy, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. In order for me to give you the exact answer for your question and scenario, please tell me the following:
Please let me know by replying to me here so that I can help you further.
Just an estimate. You already mentioned 2 to 3 years that you stopped using it. Is that correct?
Thank you for writing back with that information. Unfortunately, if the account is not ACTIVE for 2 to 3 years, the account will be automatically deactivated by Hotmail. By deactivated, it means all your emails and contacts there are deleted along with the email address.
By policy, if an account is not active by more than 6 months, it will be deactivated and all emails and contacts are removed automatically by Hotmail.
I know that this is bad news and not the answer that you want to hear and I hate to be the bearer of such bad news. But it will be unfair to you and unprofessional of me if I do not tell you the real score of the matter. But I hope at least it will not give you false hopes and save you some time.
At this point you placed a deposit and I only get credit for answering your question once you rate me positively (3-5 stars/faces). It is up to you if you want to pay me for bearing the bad news to you. But please do not rate me negatively. You can leave my answer unrated and you can request for a refund.
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