Hi there and welcome
Can you tell me please what message you get when you try to sign into your account?
And when did you last sign in?
ok, have you tried to reset your password?
ok, I do not see any question history here from you though.
Can you go to www.teamviewer.com
Click on Download in the middle of the page
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
You will see an ID and Password ***** you complete my instructions
ok, now run the file you downloaded to complete the installation please.
when you download the file you need to double click it and this will run the file for you
ok.. but on what step are you getting stuck?
yes, see now you gave me the ID and now I can connect...
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