Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.
Just to clarify are you facing this issue on a windows or Mac PC?
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Please answer my above questions so that i can help you better.
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thank you again for your question. If you are interested, I will take a look at your PC via remote-assistance and will be trying to fix the problem directly this way. If you are interested, please just accept my offer and we will schedule a date for the remote-assistance.
Thank you very much and have a nice weekend,
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please be so kind and give me a positive rating (3 to 5 stars at the right top and press "submit"), so that your question can be finalized.
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