How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Josh Your Own Question

Josh
Josh, Computer Enthusiast
Category: Computer
Satisfied Customers: 17142
Experience:  Expert for over 10 years
50836188
Type Your Computer Question Here...
Josh is online now

I would like to change my E MAIL address

Resolved Question:

I would like to change my E MAIL address
Submitted: 6 months ago.
Category: Computer
Expert:  Josh replied 6 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 6 months ago.

Can you explain your issue in more detail?

Customer: replied 6 months ago.
My EMAIL address from bt has increased in price i need a cheaper alternative
Expert:  Josh replied 6 months ago.

Sure, you can create a free account at Gmail.

Click here: https://accounts.google.com/SignUp?service=mail&continue=https%3A%2F%2Fmail.google.com%2Fmail%2F&ltmpl=default

Fill out the information to create a free email account. After you sign up for your account, you can go back to www.gmail.com to sign into your account to check your email.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Customer: replied 6 months ago.
Still confused !
Expert:  Josh replied 6 months ago.

No problem! Ask any questions that you have! What do you need help with?

Customer: replied 6 months ago.
Have tried to sign up for gmailwithout much success having answered their questions
Expert:  Josh replied 6 months ago.

The questions that you are answering on the sign up page are basic questions about yourself and the name of the email that you want. What exactly are you having trouble with?

Customer: replied 6 months ago.
Having answered the questions they then ask for my Email address but do not recognise the bt one
Expert:  Josh replied 6 months ago.

Under "Current email address" you can leave that box blank. Please try again and leave that box blank

Customer: replied 6 months ago.
Wont move on
Expert:  Josh replied 6 months ago.

Fred,

Would you like for me to connect to your computer and guide you through the process so I can see what is going wrong?

Customer: replied 6 months ago.
I am working with a laptop would this be the difference
Expert:  Josh replied 6 months ago.

Not at all.

I am sending you an offer for remote assistance so that I can connect. After you accept, I will provide you with the steps so that I can connect to your laptop.

Customer: replied 6 months ago.
Not going into anymore expence. Will get a younger person to look at it for me watever happened to talking on the phone thankyou
Expert:  Josh replied 6 months ago.

You're welcome.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Josh, Computer Enthusiast
Category: Computer
Satisfied Customers: 17142
Experience: Expert for over 10 years
Josh and 3 other Computer Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Kamil Anwar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    156
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERf8udkdxk/2013-8-3_15150_323738101505074393259301621172992o.64x64.jpg Kamil Anwar's Avatar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    156
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
  • http://ww2.justanswer.com/uploads/WI/Windowspcfix/2013-8-19_153826_ja12.64x64.jpg James K.'s Avatar

    James K.

    Consultant

    Satisfied Customers:

    93
    Technical Director of IT Company
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    IS Manager

    Satisfied Customers:

    61
    20 yrs: Computers, Networking
  • http://ww2.justanswer.com/uploads/JA/jamieratliff/2012-2-8_194551_jamie.64x64.jpg jamieratliff's Avatar

    jamieratliff

    Information Systems Manager

    Satisfied Customers:

    21
    Jamie has worked in the Information Technology field for over a decade.
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERleg4q7o8/2012-3-6_203036_meja.64x64.png TheDoctor's Avatar

    TheDoctor

    Software Engineer

    Satisfied Customers:

    16
    Experienced Software Engineer
  • http://ww2.justanswer.com/uploads/FI/FisherEngineering/2012-1-18_194422_Fisher375Headshotcompressed239K.64x64.jpg Bill Fisher's Avatar

    Bill Fisher

    Computer Engineer

    Satisfied Customers:

    1
    Computer system design, networks, integration, general support.
  • http://ww2.justanswer.com/uploads/ZE/zeyank/2014-12-9_221254_zeyank.64x64.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1739
    A+ Certified Technician - 10 Years experience working with all types of computer systems.