I'm sorry about the issue. Are you looking for your Wi-Fi / wireless password ***** key?What is the model of your Internet modem/router device?
Do you have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please reply at the box below. Thank you.
Thank you. First, do you also have a Windows XP, Vista, or 7 or 8 or 10 computer, or a Mac computer?
Please type at the box below, then click on the Send button below to communicate with me. Thank you,
Do you know if your Acer laptop have windows xp, vista, or 7 or 8 or 10?
Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:
http://www.justanswer.com/remotedesktop/join.aspx?Session=f5f8b8de-43e0-4d8a-9620-9c70aa4a12c1, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Do you see your internet modem / router device? It was usually given to you previously form your internet service provider. Do you see any wi-fi / security / wireless / network key / passphrase / password ***** the back / bottom of your internet modem / router device? It is case-sensitive.
Is the internet currently working on your Acer computer or on any computer?
Great. Please use the key ; it is case-sensitive.
Please let me know if there is still any issue. Thank you,
Great. Do you need help with anything else today?
If you need help with anything else, please come back any time. Thank you very much for your patience,