Hello sir/madam, I would like to help you, please let me know when you are ready.
can you please click the link below and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.link: http://tiny.cc/z5lvcx
you can also try to download your software fromhttp://support.hp.com/us-en/product/hp-deskjet-1050-all-in-one-printer-series-j410/4027462/drivers
you need to click on "Software and Drivers" and then follow on-screen instructions carefully