Hi there and welcome
Can you tell me please for which service this password ***** *****?
Can you go to www.teamviewer.com
Click on Download in the middle of the page
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thanks, ***** ***** do the below instructions so I can connect and we do this together
no I cannot sorry due to security policies, but use this link please to reset the password
I provided the instructions, I will repeat.
use this link please to reset the password