My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.You will need to power the Phone off and leave it off before it damages the Phone beyond repair. Try holding the power button down for 60 seconds to power off. The rice is a desiccant, however it takes a few days to draw the moisture out. It only helps if the phone got a little wet. If there is moisture in the phones hardware the worst thing for it is charging and trying to power on. The only thing to do is completely disassemble it and dry the internal parts or use a desiccant pouch that has sap in it. The sap(super absorbent polymer) is the same thing that is used in a baby diaper. If you do that it still takes putting the pouch in a warm place for 24-48 hours and there is no guarantee the phone will ever work again.
The Phone will need to be completely moisture(water) free before using. Unfortunately, there is no quick fix for this without completely disassembling the Phone and dry it out. The only option other than disassembly to dry it out as quickly as possible will be to get some moisture absorbing packets and then place the Phone in a bag with the packets, then leave the Phone in a warm dry place for 24-48 hours. You can use a vacuum to suck the water out of the reachable areas of the Phone(headphone jack, cracks, charge port) but do not use a hair dryer or anything else that blows air, that will create more problems by blowing moisture deeper into the Phone.
Please reply and let me know if you need any other assistance,
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Please reply and let me know how we can get this resolved for you.
I am sorry to hear that. The answer I gave you is the only solution, when there is water damage those are the only options.
Okay, I use 99% isopropyl alcohol to help dissipate and dry the water when I disassemble the phone. i dip the parts in alcohol and then use compressed air to blow dry and then dry with warm air and desiccant. The screen may be damaged if you dip the entire phone, the battery may also be damaged by the alcohol.
That's great news!
I am glad to hear that.