Hi there and welcome
Can you connect the wireless receiver into a different USB port on the computer and tell me if it is then functions please?
ok, can you restart the computer and tell me if it then comes on please
Can you go to www.teamviewer.com
Click on Download in the middle of the page
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
I am Chris, is the keyboard and mouse now working?
Chris, I am not asking where you are, I am asking you is the keyboard and mouse now working?
ok, can you put the receiver back into the original USB port
Tell me if the keyboard starts working please.
when did this problem first start?
yes, run teamviewer again and give the password *****