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Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Computer
Satisfied Customers: 8698
Experience:  Over 20 years experience with Apple/Windows desktop publishing, design, troubleshooting
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Hotmail says windows live mail error ID:Ox8DE00005

Customer Question

Hotmail says windows live mail error ID:Ox8DE00005
Submitted: 2 months ago.
Category: Computer
Expert:  John replied 2 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 2 months ago.

Have you tried accessing your Hotmail using web browser (IE,Chrome,Firefox)?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?

Sincerely,
John

Note: - Please reply using the box below.

Customer: replied 2 months ago.
windows 7
Expert:  John replied 2 months ago.

OK have you tried accessing your email using any other browser like IE,Chrome,Firefox?

Customer: replied 2 months ago.
no
Expert:  John replied 2 months ago.

First lets see if you can login to your Hotmail without any issues.Please click on this link to open Hotmail (outlook) login page : - https://login.live.com/ once you are in the page enter your full Hotmail address and password ***** sign in.

Let me know whether you can sign in or not.

Expert:  John replied 2 months ago.

Are you able to login to your Hotmail using the link i gave above?

Expert:  John replied 2 months ago.

Ma'am checking to see whether you still need help.

Please let me know.

Sincerely,
John

Note: - Please reply using the box below.

Expert:  Mike the Mac Medic replied 2 months ago.

Please Go here with your web browser and login to your account then let me know:

https://login.live.com/

Expert:  Mike the Mac Medic replied 2 months ago.

Were you able to login?

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