How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike the Mac Medic Your Own Question
Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Computer
Satisfied Customers: 8996
Experience:  Over 20 years experience with Apple/Windows desktop publishing, design, troubleshooting
25267123
Type Your Computer Question Here...
Mike the Mac Medic is online now

Hotmail says windows live mail error ID:Ox8DE00005

Customer Question

Hotmail says windows live mail error ID:Ox8DE00005
Submitted: 1 year ago.
Category: Computer
Expert:  John replied 1 year ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 1 year ago.

Have you tried accessing your Hotmail using web browser (IE,Chrome,Firefox)?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?

Sincerely,
John

Note: - Please reply using the box below.

Customer: replied 1 year ago.
windows 7
Expert:  John replied 1 year ago.

OK have you tried accessing your email using any other browser like IE,Chrome,Firefox?

Customer: replied 1 year ago.
no
Expert:  John replied 1 year ago.

First lets see if you can login to your Hotmail without any issues.Please click on this link to open Hotmail (outlook) login page : - https://login.live.com/ once you are in the page enter your full Hotmail address and password ***** sign in.

Let me know whether you can sign in or not.

Expert:  John replied 1 year ago.

Are you able to login to your Hotmail using the link i gave above?

Expert:  John replied 1 year ago.

Ma'am checking to see whether you still need help.

Please let me know.

Sincerely,
John

Note: - Please reply using the box below.

Expert:  Mike the Mac Medic replied 1 year ago.

Please Go here with your web browser and login to your account then let me know:

https://login.live.com/

Expert:  Mike the Mac Medic replied 1 year ago.

Were you able to login?