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John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5263
Experience:  I have been in the IT field for the past 8 years. I also worked as a system admin for a construction company for 3 years.
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My add on speakers are not working, can you help me.?

Resolved Question:

My add on speakers are not working, can you help me.? please. I have a laptop. Thank you
Submitted: 10 months ago.
Category: Computer
Expert:  John replied 10 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 10 months ago.

When you say add on speakers do you mean external speakers you had connected to the laptop on the 3.5 mm earphone port ?

Sincerely,
John

Customer: replied 10 months ago.
ok
Customer: replied 10 months ago.
Expert:  John replied 10 months ago.

Before i can do remote support could you please answer this

When you say add on speakers do you mean external speakers you had connected to the laptop on the 3.5 mm earphone port ?

Expert:  John replied 10 months ago.

OK have you tried earphones on that same port to see if it works.

John and 4 other Computer Specialists are ready to help you
Expert:  John replied 10 months ago.

Have you tried earphones on that same port to see if it works?

Expert:  John replied 10 months ago.

To do remote support please click on this link http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=3abb586d-b5f5-4311-a2bb-efe44b99d067 that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. If it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.

Expert:  John replied 10 months ago.

Connected and working on the issue.

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