thank you very much for the report. Do you still have the links to the questions from a few days ago? They should be in your email inbox. Because your "original" advisor should help you further until your problem is resolved, you do not have to pay extra for this in another question. If you can find the link to the original-question(s) you had, that would help a lot to get the issue resolved.
Thank you very much,
Yes, we can, just message me. Additionally I´ve informed my moderator about this too, so that he can find the expert you have been working with before (and the question you´ve posted about that). That expert should continue to help you if the problem wasn´t solved and you should not have to pay anything extra.
Have a nice time in Birmingham and all the best regards,