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Hi there and welcome
Can you remove the power cable please so it is detached
Then hold the power button down for 60 seconds then release.
Then connect the power cable, power it on and tell me if it now starts correctly please Danny
Can you power it off please.
Then hold ALT and with it held, power on the Acer and keep tapping F10 until you get to the recovery manager.
Are you able to get to this Danny?
ok, now choose Troubleshoot, advance, system restore.
Follow the onscreen steps and perform a restore from the last restore point listed.
Tell me if it then starts correctly please.
Can you tell me what options you have please Danny
Also if you want I can call you?
Thanks, ***** ***** me your number to call and I will call in 5 minutes (just finishing a current customer)