Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.
Could you please provide the following details.
Are you getting this error on windows live email program also is Hotmail the email service configured in windows live mail ?
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?
Thank you for the details.
I believe you are accessing Hotmail using windows live mail program am i correct?
Could you please confirm whether you are using windows live mail application or not?
If you want i can remote access to your PC and check the issue directly.It’s secure and also you can see what all I am doing in the PC. Let me know so that I can send you the offer to do remote assistance.
To do remote support please click on this link http://www.justanswer.com/remotedesktop/join.aspx?Session=a685c31d-ea6f-47cf-b3d1-1a7b7f03e549 that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. If it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.
Connected and working on the issue.