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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 170
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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My laptop HP mini 110-3600sa has a blue screen with no

Customer Question

Hi James,
My laptop HP mini(###) ###-####a has a blue screen with no messages. Please help. John
Submitted: 1 year ago.
Category: Computer
Expert:  Chris L. replied 1 year ago.

Hello my name is ***** ***** I will be happy to assist you.

Expert:  Chris L. replied 1 year ago.

Sorry James is not available at this time. Can you please tell me, when you did the 1st step of removing the battery and power how long was it before you put the battery and power back in? Also if possible can you let me know if any changes were made recently such as new hardware, updates, or any existing issues before this happened?