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thank you very much for your question. My name is***** and I will try to help you as quick possible.
Is it possible that you re-send the email of the track to your new address, by possibly setting up a new tracker (I guess you are talking about a web-stats-addin for your website)?
Thanks for your patience and best regards,
Thanks for your request for a remote-assistance, please find my offer below.
But you´ve requested one, see:
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed."
So I made the offer to you.
If you don´t want a remote-assistance, please answer my initial questions, so that I can help you via text.
can you please let me know how we should continue from this point? I really would like to help you to fix your problem. Please let me know.
Thank you and best regards,