Can you open Google Chrome, click on the three bars and click on Settings.
Then click on Show Advance Settings.
then click on Clear Browsing Data, choose from the beginning of time then clear browser data.
Once done, go to the bottom and click on Clear Settings.
Then close Google Chrome, open it and tell me if it now works please.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else let me know the results please.