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Hi there Lee and welcome
First, for the first account, with 2 step verification it will be sending to a phone number, do you still have access to this phone number?
Can you go to www.teamviewer.com
Click on Download in the middle of the page
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect