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Pete, Computer Enthusiast
Category: Computer
Satisfied Customers: 17266
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have a Samsung Galaxy J5 mobile phone, and have been

Customer Question

I have a Samsung Galaxy J5 mobile phone, and have been trying to set up an account for Word. I enter my e-mail address and password, and send, and in reply Microsoft says it will send me by e-mail a code to return to confirm my e-mail address - but nothing arrives. I have pressed 'resend' several times, but still nothing arrives. Are you able to investigate and advise, please.
Submitted: 9 months ago.
Category: Computer
Expert:  Pete replied 9 months ago.

Hi William,

Who is your email provider?

Have you checked in your Junk email folder?

I can check remotely for you on your computer, if you prefer.

Pete and other Computer Specialists are ready to help you
Customer: replied 9 months ago.
Please remotely check my computer
Customer: replied 9 months ago.
No response from you!!!
Customer: replied 9 months ago.
Is anything happening or likely to happen??????

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