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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
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Experience:  Computer specialist
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Is my BT password the same as my BT Email password?

Customer Question

is my BT password ***** same as my BT Email password?
Submitted: 1 month ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 month ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Do you need the password ***** your wifi network?

Expert:  Randy Computer Tech replied 1 month ago.

You can reply to me here by typing in the box below please.

Customer: replied 1 month ago.
Expert:  Randy Computer Tech replied 1 month ago.

okay, thank you.

You will need your wireless network name (also known as an "SSID") and wireless key to connect computers and wireless devices like tablets, smartphones and games consoles.

The BT Hubs all have labels with this information.

BT Home Hub 5

On the Hub 5 you'll find the network name (SSID) and wireless key on the Hub settings card on the back. This, and other information, is also displayed on a label underneath the Hub.

BT Home Hub 4

On the Hub 4 you'll find the network name (SSID) and wireless key on the Hub settings card on the back. This, and other information, is also displayed on a label underneath the Hub.

BT Home Hub 3

On the Hub 3 the network name (SSID) and wireless key is on a plastic tab that pulls out from the back of the Hub. This, and other information, is also displayed underneath the Hub.

BT Home Hub 2.0

On the Hub 2.0, the network name (SSID) and wireless key is printed on a label on the back of the Hub.

BT Home Hub 1.0 or 1.5

On the Hub 1.0 and 1.5, the network name (SSID) and wireless key is on a label on the back of the Hub.

Please reply and let me know if you need any other assistance,

Also, please take a moment to rate my service by choosing one of the stars at the top then click submit.

Thank you!

Expert:  Randy Computer Tech replied 1 month ago.

did that work for you?

Expert:  Randy Computer Tech replied 1 month ago.

Please reply and let me know if you need any other assistance,

Also, please take a moment to rate my service by choosing one of the stars at the top then click submit.

Thank you!

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