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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 170
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Fault on iMac unable to use letters u I o j k l and m on

Customer Question

Fault on iMac unable to use letters u I o j k l and m on keyboard. Phone help suggested we change keyboard which we have just done, fault still occuring
Submitted: 11 months ago.
Category: Computer
Expert:  Mike the Mac Medic replied 11 months ago.

Hi, welcome to justanswer.com! My name is Mike.

I am going over your question and will be with you shortly.

Expert:  Mike the Mac Medic replied 11 months ago.

I will need some information before we begin:

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

The exact system Version (listed right under OS X ??)

Processor

Memory