Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
let me know the error when you try to download the antivirus?
Feel free to ask if you have any question. I hope I’ve provided the information you were seeking. Please provide a rating for the service, effort and the time by clicking on the stars located in the upper right corner of the page. Thank you
Please note you have posted you question with www.justanswer.com and not AVG, i have provided you the info and answer for a refund with AVG.
Thanks for your question.