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cvd4311
cvd4311, Computer Analyst
Category: Computer
Satisfied Customers: 982
Experience:  I have a BA in CIT with over 14 years experience.
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I have been infested with Boxbe. How do I get rid of it?

Customer Question

I have been infested with Boxbe. How do I get rid of it?
Submitted: 8 months ago.
Category: Computer
Expert:  cvd4311 replied 8 months ago.

Is this on your computer or on your email?

Customer: replied 8 months ago.
my email
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  cvd4311 replied 8 months ago.

Which email please?

Customer: replied 8 months ago.
Expert:  cvd4311 replied 8 months ago.

Try this:

  • Open Gmail.
  • Click on your Image in the top right corner.
  • Choose Accounts.
  • Select the Security Tab.
  • Scroll down and select Account Permission “View All” in the “Connected apps and services” grouping.
  • Click on the BoxBe application.
  • Select “Revoke access”
Customer: replied 8 months ago.
I have found the Boxbe App but now I am stuck for I can do nothing with it.
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.I HAVE NOW REMOVED THE BOXBE APP.
Expert:  cvd4311 replied 8 months ago.

Okay since you have removed it you should no longer see it anymore.

Expert:  cvd4311 replied 8 months ago.

Lastly go to your Gmail account and you’ll see the Boxbe “Inbox" list is still there . Delete the Boxbe label by right clicking on the folder and click on Remove Label.

Expert:  cvd4311 replied 8 months ago.

Please RATE 4 stars or above so that I may close the ticket. Thank you and have a great weekend.