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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 170
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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My kindle has locked

Customer Question

my kindle has locked
Submitted: 5 months ago.
Category: Computer
Expert:  Pete replied 5 months ago.

Hi Heather,

Which Kindle model do you have?

What all is showing on the screen?

Is there an option to reset your passcode?

Customer: replied 5 months ago.
its a kindle fire I thinknothing it has gone black and I cannot turn it on nowthere was an option to reset your password ***** it disappeared and I only had the page about amazon prime which had already been cancelled.