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Pete, Computer Enthusiast
Category: Computer
Satisfied Customers: 17355
Experience:  Over 16 years of experience in the Electronics and IT industries.
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3 computer problems: 1.Often when the hand appears, and I

Customer Question

3 computer problems: 1.Often when the hand appears, and I click on the bu tton nothing happens. How can I stop this ? 2. When I click on "Delete all emails in the deleted file" ,they are deleted, but next time I switch on, they have come back. How do I prevent this? 3 Often when I open an email for the seond time, this message appears - "The content cannot be shown". How can I prevent this?
Submitted: 15 days ago.
Category: Computer
Expert:  Pete replied 14 days ago.

Hi Ken,

What type of computer is it?

What operating system does the computer use?

Customer: replied 13 days ago.
PC: Windows 10
Expert:  Pete replied 13 days ago.

What type of computer is it? (make and model)

Approximately how old is it?

Customer: replied 13 days ago.
PC AOC About 10 years old
Expert:  Pete replied 12 days ago.

Ok, it sounds like it is running out of memory or processing power if the hand is not responding.

Can you check in Task Manager and let me know what percentage the CPU and memory are running at?
Let me know if you would like remote assistance with this?