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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 170
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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My new printer (one month old) was installed correctly and

Customer Question

my new printer (one month old) was installed correctly and worked for approx.two and a half weeks and now refuses to work - where do I go from here? This is extremely urgent.
Submitted: 1 month ago.
Category: Computer
Expert:  Satchi replied 1 month ago.

Hi,

Welcome to Justanswer .

It will be better and quick if I can access your computer remotely to fix the problem ..

for that please follow the below steps

Please open the below link URL in browser

http://www.justanswer.com/remotedesktop/join.aspx?Session=95ffa7be-a0dc-4b6c-9b48-157f6b21d209

and then click on I agree button .

After that click on Download link to download file and save/open to run it .

Thanks