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John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5475
Experience:  I have been in the IT field for the past 8 years. I also worked as a system admin for a construction company for 3 years.
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I cannot access the internet through Google Chrome. Am I

Resolved Question:

I cannot access the internet through Google Chrome. Am I locked out?
Submitted: 3 months ago.
Category: Computer
Customer: replied 3 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer: replied 3 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 3 months ago.
Google Chrome no longer responds to my request for internet access
Expert:  John replied 3 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today.

To clarify is it Google chrome or your google email account that is locked ?

Are you using a windows or mac computer ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Customer: replied 3 months ago.
Google Chrome no longer working. Don't really use Google email. Use Windows 7.
Expert:  John replied 3 months ago.

Before we do remote support i need to know whether you are using the same computer that has chrome issue ?

Customer: replied 3 months ago.
Please help
Expert:  John replied 3 months ago.

OK i need to know whether you are using the same computer that has chrome issue ?

John and 4 other Computer Specialists are ready to help you
Customer: replied 3 months ago.
it is the same computer
Expert:  John replied 3 months ago.

Thank you for clarifying it.

To do remote support please click on this link http://www.justanswer.com/remotedesktop/join.aspx?Session=a41e3efd-fa52-40ff-bec9-1a0b0934d79e that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. If it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.

Expert:  John replied 3 months ago.

Connected and working on the issue.

Thank you.

Expert:  John replied 3 months ago.

Chrome issue solved using remote support.

Sincerely,

John