How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Computer Enthusiast
Category: Computer
Satisfied Customers: 17895
Experience:  Over 16 years of experience in the Electronics and IT industries.
30970729
Type Your Computer Question Here...
Pete is online now

I con not recover the password for

Resolved Question:

I con not recover the password ********@******.***
Submitted: 1 month ago.
Category: Computer
Expert:  Pete replied 1 month ago.

Hello, What have you tried so far?

What error message are you getting?

Customer: replied 30 days ago.
Have bought a new ipad and although we are getting emails on the pc we are not getting them on the ipad.We can not remember the password ***** through the steps it comes back as no account is recognised. As we are in our 80s we are not very tech savvy!
Customer: replied 30 days ago.
I have realised that I have put [email protected] .com not***@******.***
Expert:  Pete replied 30 days ago.

Ok, is it working correctly for you now, with the correct email address?

Pete, Computer Enthusiast
Category: Computer
Satisfied Customers: 17895
Experience: Over 16 years of experience in the Electronics and IT industries.
Pete and 5 other Computer Specialists are ready to help you
Expert:  Steve M replied 30 days ago.

Hiya,

Looks like Pete has repaired it for you?

Cheers,

Steve.