Ask a Computer Question, Get an Answer ASAP!
Hi there and welcome
Which drivers do you actually need to update?
Please let me know
If you are on a windows computer, Click this link
Else for a Mac computer, Click this link
A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
I am not asking you anything about payment... I provided a set of instructions to do
Will you do these please?
ok, did you see the instructions I sent you?
what is the isssue you encounter?
yes, I asked
You need to do these instructions
look at my last message please
Are you on a windows or mac computer?
ok, click this link, click I agree and run the file
about 1 minute at the most
Go for what? I am waiting on you to complete the instructions I gave you so I can connect.
yes, once you download it, please double click it to run it.
ok, this is all done, I restaerted your computer, any issues let me know please