Ask a Computer Question, Get an Answer ASAP!
My name is David.
What version of Excel are you using?
Also, did you create the file or have you previously opened the file?
Is the file system on the hard drive in the original format or did you format the drive before you started using it?
What is the exact model number of the drive?
Also, would you like to start the remote assistance session now that you requested?
Ok, just a moment...
Thank you for your patience.
Please click the link below:
In the page that opens click the I Agree button to download the remote assistance program. If prompted to run the program confirm that you wish to run it, and if not prompted go to your downloads directory and click on the Elsinore file to start the remote assistance program.
If you have any difficulties starting the program please let me know.
Also, do you have a Windows computer handy in case the file system on the hard drive needs to be repaired?
Just letting you know that I am standing by for the remote assistance session when you are available.