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Pete, Computer Enthusiast
Category: Computer
Satisfied Customers: 18129
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I cant get my acer laptop extensa 563oz startet, says disk

Customer Question

hi there,
i cant get my acer laptop extensa 563oz startet, says disk reading error, i looked at configuration setup, it says system not found, any idea what i can do? thanks a mill
Submitted: 1 month ago.
Category: Computer
Customer: replied 1 month ago.
i cannot connect the device because cant get it startet
Customer: replied 1 month ago.
my email is***@******.***
Expert:  Pete replied 1 month ago.
Approximately how old is your Acer laptop?
Customer: replied 1 month ago.
I don't really now it's my friends
Customer: replied 1 month ago.
I cannot connect coz I can't start it
Customer: replied 1 month ago.
Can you help without connecting
Customer: replied 1 month ago.
will i still get an answer please?
Customer: replied 1 month ago.
does this tell you something
Expert:  Pete replied 1 month ago.

It seems that the hard drive has become corrupted or else it has failed.

Is the laptop still under warranty?

Customer: replied 1 month ago.
No warranty anymore
Customer: replied 1 month ago.
Does it mean it needs s new hdr
Expert:  Pete replied 1 month ago.

First check that there is not an external had drive or USB device attached that could be causing this.

If there isn't then the hard drive has failed and it will need to be replaced.