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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 40364
Experience:  Over 15 years of consulting to the IT industry
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Samsung external HD. Won't show up on Windows & 64bit

Customer Question

Samsung external HD. Won't show up on Windows & 64bit desktop
Submitted: 2 months ago.
Category: Computer
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you connect it to a different USB port on the computer

Does it then show up?

Please let me know

Richard and other Computer Specialists are ready to help you
Customer: replied 2 months ago.
The disk shows a light but will no be recognised by the computer. The same thing happens using any of my USB sockets
Expert:  Richard replied 2 months ago.

Thank you

Click this link

download.teamviewer.com/download/TeamViewerQS.exe

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 2 months ago.
WP7 SP1 64 bit
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Customer: replied 2 months ago.
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Customer: replied 2 months ago.
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Customer: replied 2 months ago.
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