Customer hello and welcomeCustomer this is Michelle on the remote chatCustomer can i take the mouse control?
Guest: yesCustomer put your email address which you need to resetCustomer please waitCustomer what is the full phone number which ends with 0663
Guest: 07748630663Customer do you have this number active and working?
Guest: yesCustomer ok goodCustomer check the text message from bt on your phoneCustomer***********br /> this phoneCustomer now you need to make sure you enter a new password
Guest: winger777Customer dont try the old oneCustomer not hereCustomer on the bt screenCustomer noCustomer enter a strong password ***** @12 and lettersCustomer exampleCustomer [email protected]
Guest: sorry what do you want me to do nowCustomer i wan you to enter a password ***** than 8 characters which includes numbers and special charactes including wordCustomer like i showed youCustomer [email protected]
Guest: buddy&coCustomer its still weakCustomer may i try?
Guest: okCustomer Buddy&[email protected]
#Customer i will save the password ***** your desktop screenCustomer its Buddy&[email protected]
#Customer plz login
Guest: ok i thinkCustomer may i try to login
Guest: sureCustomer enter only the email address pleaseCustomer you are inCustomer do you have any email client?
Guest: this dont look like my e mail accountCustomer enter the emeil please
Guest: i think my e mail account is microsoftCustomer what is the email address
Guest: my bt account is for my broadbandCustomer what is the email address for MicrosoftCustomer i need the email address of yours
Guest: i have only 1 e mail address***@******.***Customer okCustomer are you trying th old password?
Guest: no tried the new oneCustomer try the old passwordCustomer no problemCustomer we will reset the microsoft account passwordCustomer enter the 4 digit code you got on your phoneCustomer from MicrosoftCustomer now dont forget the new passwod of your emailCustomer Email reset and working fine now.