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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 39404
Experience:  Over 15 years of consulting to the IT industry
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The code execution cannot proceed because VCRUNTIME140.dll

Customer Question

The code execution cannot proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem. Everytime I switch on this message appears. How do I reinstall the program? What does do? Looking forward to your assistance.
Frank Cocks
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me the version of windows you are using?

Thank you

Customer: replied 1 month ago.
windows 10. What have I paid £28 for ? With somebody else, not Richard. I am sure you understand the reasons for my questions. Why should I now pay an extra £22? Will I be guaranteed that the problem will be fixed? Await your reply before agreeing to extra payment. Frank Cocks
Expert:  Richard replied 1 month ago.

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

Press the windows key And R and type in

msconfig

press enter

In the window that opens

Click on the Services Tab and click "Hide All Microsoft Services"

Then click Disable All

Then restart and tell me if you still get the error please

Richard and 3 other Computer Specialists are ready to help you
Expert:  Richard replied 1 month ago.

Thank you

Click this link

download.teamviewer.com/download/TeamViewerQS.exe

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 1 month ago.
Richard. Have ID and password. Is it secure to give you here? Frank
Expert:  Richard replied 1 month ago.

yes it is

Customer: replied 1 month ago.
ID 204 315 391 pASSWORD *****
Expert:  Richard replied 1 month ago.

It says you closed the program or gave me the wrong ID.

You have to leave the program open so I can connect, open it again, give me the new password ***** tells you and double check the Id and leave it open please

Thank you

Customer: replied 1 month ago.
rICHARD id 204 315 391 pASSWORD ***** WITH LUCK SHOULD BE ok MY FINGERS ARE CROSSED Frank
Customer: replied 1 month ago.
Unfortunately it is the same. Frank
Expert:  Richard replied 1 month ago.

Thanks Frank

Can you run Teamviewer again please and provide me the password ***** connect

Customer: replied 1 month ago.
Richard. Did as you requested. Then went to arrow. It ran a programme, which then asked me whether I was prepared to allow changes, YES and NO the latter was highlighted, which I then clicked. up potted ID & password ***** All Ok? Frank
Customer: replied 1 month ago.
Richard. Appears to have disappeared.I noticed that the symbol at the bottom "rhs" quart circles, seems to have changed!
Sorry, for the time it has taken. Blame it on my age of 87. Thank you for your patience. Frank Cocks
Expert:  Richard replied 1 month ago.

Perfect and good to hear Frank!

And it was no problem, a pleasure working with you