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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 39352
Experience:  Over 15 years of consulting to the IT industry
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I have lost my i Tunes back up recovery password. Help!

Customer Question

I have lost my i Tunes back up recovery password. Help !
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

Are you referring to a password ***** set on a back up in iTunes you made?

Please let me know

Customer: replied 1 month ago.
Sorry, I didn’t see your response. You are correct.
Expert:  Richard replied 1 month ago.

Thanks

Please do not shoot the messenger, but when the backup has a password, it means it is encrypted Neil. The only key to decrypt it is the password ***** set, this you cannot get around, they never implement a back door password ***** this.

I am really sorry but without the password ***** will not be able to use the backup sorry.