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Please press and hold the Power button on the Kindle for a full 40 seconds - does it power on and work all right now?
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Please plug in your Kindle for 5 minutes then hold down the power button for 45 seconds while it is plugged in until the Kindle reboots. It can take 2-3 minutes for the complete reboot process. Allow it to charge for 20 minutes now and see if it will charge
If that does not work then please let me know when you purchased the Kindle
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