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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 40223
Experience:  Over 15 years of consulting to the IT industry
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S8+ after factory restart updates ( finishing a few touches

Resolved Question:

S8+ after factory restart updates ( finishing a few touches it said) seems to be stuck 3hours now with words just a sec
Submitted: 30 days ago.
Category: Computer
Expert:  Richard replied 30 days ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Phone and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the Phone.

Let me know the results please

Thank you

Richard and 2 other Computer Specialists are ready to help you
Customer: replied 30 days ago.
l did a restart it fixed it