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Hello Michael! Thank you for choosing Just Answer. I would be happy to assist you today with your Macbook Pro question.
Could you provide me some more details about the exact issue?
Go ahead and click this link and you'll be able to share your desktop screen with me!
Sure! Were you able to click on the link?
Just wanted to follow up with you. How is it going?
If you have any questions that I might be able to answer, I don't mind if you're running into issues or if you would rather work through here. Mac's are very different from Windows so I understand how different it is.
I can't connect to your computer to see it but we can communicate on here if you can describe what you're trying to do. I can give you the steps to setup what you need.
I want to help you get it working and organized!
Once you click that link, it should have downloaded a file. If you were to click it, it would let me see your PC.
Sorry for the wait. There was a fire drill. I still don't show you connected. Did it download a file?
And did you click on the file that was downloaded?
If you prefer, I can give you a call if that would help.
What is your phone number?
Let me give you a different link to try. You can try this one first and it should be better for you as it may work better with Mac.
Looks like you went offline. I hope to keep working with you on this.