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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 40227
Experience:  Over 15 years of consulting to the IT industry
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I cannot access my email on Outlook on my PC - I have reset

Resolved Question:

I cannot access my email on Outlook on my PC - I have reset my password ***** still no access.
Submitted: 23 days ago.
Category: Computer
Expert:  Richard replied 23 days ago.

Hi there and welcome

Can you tell me please wen you were last able to sign into your account?

Please let me know

Thank you

Richard and 6 other Computer Specialists are ready to help you
Customer: replied 23 days ago.
Thursday 16th - I think - certainly last week but no access on Friday or over the weekend
Expert:  Richard replied 23 days ago.

Thank you

Click this link

download.teamviewer.com/download/TeamViewerQS.exe

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 23 days ago.
614(###) ###-####