Ask a Computer Question, Get an Answer ASAP!
Hi! I'm Eric and I will be the expert assisting you today. I'll do all I can to provide you with excellent, 5-Star service. While I take a moment to read over your question, please read the following:
Just to clarify, do you mean you cannot log into Windows on your laptop?
You can remove the PIN, and sign back into your account without needing any password ***** all, and I can give you the instructions. You will need access to another PC though, so you can download a file onto a USB drive. Do you have access to another PC?
Do you have a friends, family members, or co-workers you can use? I can even email the instructions to you so you can use them wherever you are.
No, not at all! I will just email them to you :)
Would that work for you?
No problem. If you have someone who is a little more technologically inclined, you might want to have them help you with the instructions, as it does take a little "know how," even though I will be very specific in the details. If you have a younger family member or friend, etc., that might help.
What is your email address, so I can email them to you?
Alright, I am sending them now. Please don't forget to rate my service to you at the top of this page before you leave with the stars, and clicking submit :)
If you need any assistance when you are following the steps, you can always come back here and reply to me.
Are you sure the email address above is correct? I sent the email immediately.
Please check the email address you gave me, or give it to me again, because I just sent the email for a second time, to the address you gave me.
Just sent it a 3rd time.
It's not a problem. If you have a separate email address you want me to send it to, let me know and I will!