Ask a Computer Question, Get an Answer ASAP!
Hi there and welcome
If you try a different website Colin, does that website work?
Please let me know
Ok, you say you have windows 7, do you mean windows 10?
ok, press the windows key and R and type in the run box
Can you access sites with that?
Ok, click on fix connection problems, tell me what then happens please
How is the computer connecting to your network? Via Wifi or a network cable?
ok, connect it to a different network port on your internet router and tell me if it now works please
When did this problem start?
ok, I want to do a system restore please.
To do this, close all programs.
Press the windows key (the one to the left of the left ALT key) + R and type in the run box that opens
Then follow the onscreen steps to choose a system restore and choose a date before this problem occurred.
Let it complete and tell me if it now functions correctly please
I want to do a system restore please.