How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Computer Tech Your Own Question
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 10103
Experience:  Computer specialist
62741268
Type Your Computer Question Here...
Randy Computer Tech is online now

Hya,How can I uninstall trustee rapporte? thank you

This answer was rated:

hya,How can I uninstall trustee rapporte?
thank you

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

My goal is to give you the best experience possible!

The best option will be to use a secure remote screen connection to troubleshoot the issue, this will require downloading a screen connect app to get us started. Will that be okay?

You can reply to me here by typing in the box below please.

Randy Computer Tech and 7 other Computer Specialists are ready to help you
Customer: replied 1 month ago.
ok thanks
Customer: replied 1 month ago.
ok
Customer: replied 29 days ago.
Randy,I didn't know I had accepted secure remote assistance,can you just tell me what I should do.
thanks
Richard

That sounds like malware.